Sending invoices via email is the fastest, most professional way to bill clients in 2026. But how you send that email can be the difference between getting paid in 7 days versus chasing payment for 60+ days.
This comprehensive guide provides 20+ ready-to-use email templates, proven subject lines, step-by-step tutorials for Gmail and Outlook, and expert follow-up strategies that have helped thousands of businesses get paid faster.
Quick Answer
To send an invoice professionally: (1) Create your PDF invoice, (2) Write a clear, polite email with invoice attached, (3) Use descriptive subject line like "Invoice #2026-001 from [Your Business] - Due [Date]", (4) Include payment instructions, (5) Send to correct billing contact. Result: 40% faster payment!
📋 What's Inside This Guide
- Email Invoicing Basics (5-Step Process)
- 20+ Email Templates for Every Situation
- Winning Subject Lines That Get Opened
- How to Send in Gmail & Outlook (Step-by-Step)
- Follow-Up Email Strategies
- Professional Email Best Practices
📧 Email Invoicing Basics: 5-Step Process
Follow this simple 5-step process to send professional invoice emails:
Step 1: Create Your PDF Invoice
Before emailing, create a professional PDF invoice with all required details:
- Invoice number (unique, sequential)
- Your business information
- Client billing details
- Itemized services/products
- Total amount due
- Payment terms and due date
- Payment methods accepted
Pro Tip
Use Online Invoices Maker to create perfect PDF invoices in under 2 minutes. All required fields included automatically, no formatting headaches!
Step 2: Write a Professional Email
Your email should be:
- Clear: State purpose immediately ("Invoice for [Project] attached")
- Polite: Professional tone, thank the client
- Concise: 3-5 sentences maximum
- Action-oriented: Tell them exactly what to do
Step 3: Use a Descriptive Subject Line
Good subject lines get opened! Include:
- The word "Invoice"
- Invoice number
- Your business name
- Due date (optional)
Example: "Invoice #2026-015 from Design Studio - Due Feb 15"
Step 4: Attach the PDF Invoice
Critical: Always send invoices as PDF attachments, not in the email body. Name your file clearly:
- ✅ Good: Invoice_2026-015_YourBusiness_ClientName.pdf
- ❌ Bad: invoice.pdf, scan001.pdf, untitled.pdf
Step 5: Send to the Right Person
Send invoices to the billing contact, not just your project contact! Ask clients:
- "What email should I send invoices to?"
- "Who handles accounts payable?"
- "Is there a billing department email?"
Common Mistake
Sending to the wrong person is the #1 cause of payment delays! Your project manager might love your work but can't approve payments. Find the accounting/billing contact and build a direct relationship.
📝 20+ Email Templates for Every Situation
Copy-paste these professional email templates. Just replace the [bracketed] sections with your details:
Template #1: Standard Invoice Email
Use this for regular invoice delivery to established clients
Template #2: First-Time Client Invoice
Extra detail for clients receiving their first invoice from you
Template #3: Friendly Reminder (Invoice Due Soon)
Send 3-5 days before due date
Template #4: Past Due Invoice (First Notice)
Send 1-3 days after due date - stay polite
Template #5: Overdue Invoice (Second Notice)
Send 10-15 days past due - firmer tone
🎯 Winning Subject Lines That Get Opened
Your subject line determines whether your invoice email gets opened immediately or lost in the inbox. Use these proven formulas:
✅ Best Subject Line Formulas:
- "Invoice #[Number] from [Your Business] - Due [Date]"
Example: Invoice #2026-042 from Code Craft - Due Feb 15 - "[Client Name] - Invoice #[Number] Attached"
Example: TechStart Inc - Invoice #2026-042 Attached - "Invoice for [Project Name] - $[Amount]"
Example: Invoice for Website Redesign - $4,500 - "Your [Project Name] Invoice is Ready"
Example: Your Brand Identity Package Invoice is Ready
⚠️ Subject Lines to Avoid:
- ❌ "Invoice" (too vague)
- ❌ "Payment Due" (sounds like spam)
- ❌ "Please Pay This" (unprofessional)
- ❌ "URGENT!!!" (looks like spam)
- ❌ All caps or excessive punctuation!!!
Open Rate Data
Subject lines with invoice numbers get opened 34% more often than generic subjects. Including the due date increases payment speed by 28% (2025 B2B payment study).
💻 How to Send Invoice Emails (Step-by-Step)
📧 Gmail Instructions:
- Click "Compose" in Gmail
- Enter client's billing email in "To:" field
- Write subject line: "Invoice #[Number] from [Your Business]"
- Type or paste your email message
- Click the paperclip icon to attach invoice PDF
- Select your invoice file (e.g., Invoice_2026-015.pdf)
- Double-check: recipient, subject, attachment, email content
- Click "Send"
📨 Outlook Instructions:
- Click "New Email" in Outlook
- Enter billing contact email in "To" field
- Write clear subject line
- Compose your email message
- Click "Attach File" (paperclip icon)
- Browse and select your PDF invoice
- Verify all details before sending
- Click "Send"
📱 Mobile Email (iPhone/Android):
- Open your email app (Gmail, Outlook, Mail, etc.)
- Tap "Compose" or "New Message"
- Enter recipient email and subject line
- Type your message
- Tap the attachment icon (paperclip or +)
- Choose "Files" or "Documents"
- Navigate to and select your invoice PDF
- Review and tap "Send"
Mobile Tip
Save your invoice PDFs to cloud storage (Google Drive, Dropbox, iCloud) for easy access from any device. This makes mobile invoicing fast and convenient!
📅 Follow-Up Email Strategies That Work
Strategic follow-up is key to getting paid! Use this proven timeline:
Follow-Up Timeline:
| Timing | Email Type | Tone | Action |
|---|---|---|---|
| Day 0 | Initial Invoice | Professional, friendly | Send invoice with clear due date |
| Day -3 to -5 | Friendly Reminder | Polite, helpful | "Due in X days" reminder |
| Due Date | Payment Due Today | Neutral, factual | "Payment due today" notice |
| Day +1 to +3 | First Past Due | Still polite | Assume honest mistake |
| Day +7 to +10 | Second Notice | Firmer, professional | Request immediate payment |
| Day +15 to +20 | Final Notice | Serious, formal | Mention late fees, next steps |
| Day +30+ | Collections/Legal | Business only | Consider collections or legal action |
Follow-Up Best Practices:
- Keep records: Save all email correspondence
- Be consistent: Follow your schedule reliably
- Stay professional: Never get emotional or rude
- Call when needed: Phone call at day +10 often resolves issues
- Know when to escalate: After 30 days, consider collections
Don't Wait Too Long
The longer you wait, the less likely you'll get paid. Invoices unpaid after 90 days have only a 30% collection rate. Start following up immediately after the due date!
✅ Professional Email Best Practices
1. Timing Matters
Best times to send invoice emails:
- Tuesday-Thursday: Highest open rates
- 9-11 AM or 2-4 PM: When people check email
- Avoid Mondays: Too busy catching up
- Avoid Fridays after 3 PM: Weekend mode activated
2. Professional Email Signature
Always include a complete signature:
- Your full name
- Job title/Business name
- Phone number
- Email address
- Website (optional)
- Professional headshot or logo (optional)
3. File Naming Convention
Name your invoice PDFs clearly:
- ✅ Invoice_2026-015_DesignStudio_TechStart.pdf
- ✅ TechStart_Invoice_2026-015_Jan2026.pdf
- ✅ Invoice-2026-015-Due-Feb-15.pdf
4. CC the Right People
When to use CC:
- CC your project contact if sending to accounting
- CC your own accounting/bookkeeping email
- CC multiple decision-makers if requested
- Never BCC clients – unprofessional
5. Proofread Before Sending
Check these before hitting send:
- ✓ Recipient email address correct
- ✓ Subject line clear and descriptive
- ✓ Invoice PDF attached
- ✓ Invoice number matches email
- ✓ Amount matches invoice
- ✓ Due date correct
- ✓ No typos or errors
- ✓ Payment instructions included
Payment Speed Results
Businesses following these email best practices get paid 40% faster than those sending generic "attached invoice" emails. The average payment time drops from 45 days to 27 days!
6. Mobile-Friendly Formatting
60% of business emails are opened on mobile. Make sure your email:
- Uses short paragraphs (2-3 sentences max)
- Has clear line breaks for readability
- Puts important info (amount, due date) at the top
- Uses bullet points for easy scanning
7. Track Email Opens (Optional)
Consider using email tracking tools to know when clients open your invoice:
- Gmail: Mailtrack, Streak, Boomerang
- Outlook: MailTag, ReadNotify
- Benefit: Know when to follow up
🚀 Ready to Send Professional Invoices?
Start with a perfect invoice from Online Invoices Maker, then use our email templates above to send it professionally. Get paid faster with our proven system!
✓ Professional PDF Invoices
✓ 2-Minute Creation
✓ 100% Free Forever
✓ No Signup Required
✓ Email-Ready Format
✓ Mobile Friendly
📚 Related Email & Invoicing Guides
- Free Invoice Generator No Signup 2026 – Create invoices to email
- Invoice Template PDF Free Download – Professional templates
- Invoice Format Samples for Freelancers – Perfect invoice layouts
- How to Create Professional Invoice in 5 Minutes – Quick tutorial